Our automated reservation system will send you an email seven (7) days prior to arrival with further instructions. We will arrange to meet you at the proeprty on your day of arrival. It is extremely important that you notify us in advance what your flight number is and what time you are scheduled to arrive in Honolulu. We ask that you please call us at 1.888.236.0799 after you land and before you begin heading up to the property so that we will know you're only 45 minutes to 1 hour away. We will check you in and answer your questions upon your arrival. Please note that, per the terms of the rental agreements, we charge a late check-in fee of $15.00 for arrivals after 6:00 p.m. and until 10:00 p.m. We charge $30.00 for arrivals after 10:00 p.m.